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Payment Policy
1.1. In order to serve you in the best and most thorough way, our company offers a choice of payment methods for the products you are interested in buying. In this context, we offer you the possibility to choose, as described below, the payment method for the products you are interested in buying, i.e.
a. via credit, debit and prepaid cards. Specifically, we accept payments by VISA, MasterCard, Maestro, Diners and Discover.
b. via the electronic wallet Masterpass
c. through a third party online payment service provider, like PayPal, Viva Payment for example
d. through deposit within the company’s bank account (Direct Bank transfer).
1.2. Provided that you have selected credit or debit card as a payment method, the transaction will be executed and completed by one of our trusted partner banking institutions which provides all the guarantees of security in electronic transactions. More specifically, your transactions in our electronic shop are conducted through the electronic payment platform “Alpha e-Commerce” of Alpha Bank using encryption TLS 1.2 with encryption protocol 128-bit (Secure Sockets Layers – SSL). The collection and processing of the payment information you send us is done exclusively by the partner banking institutions, which are solely responsible for their processing for the completion of the payment.
1.3. In case you choose to pay by credit card, you are advised to be present during the receipt of your order having you credit card or identity on you. If the order is placed under the information and on behalf of a company, you must use a corporate credit card. That is to say, it must be issued in the name of the corresponding company. Also, at the time of delivery, the authorized holder of the credit card is advised to be present with his/her credit card and identity. In any case, if a person who states that he/she represents you and acts on your behalf upon your verbal authorization appears at the delivery address you have indicated to the distributor, then the distributor reasonably accepts that that person acts in that capacity.
1.4. In case of payment via PayPal & Viva Payment, or other online payment platform provider, you consent and accept that you are subject to the terms and conditions of operation of said online payment service provider, given that you have contracted with it upon your registration as its member. Our company is not responsible for PayPal’s or Viva Payment’s or other providers’ policies and operation. In case money is returned to you through a third party payment service provider (such as PayPal or credit cards), you may be charged with the commission charged by the specific third party provider based on its terms of use and operation, for which our company bears no responsibility.
1.5. Discount vouchers, promotion codes, special offers
From time to time, we may offer promotional or discount vouchers, which will apply to specific purchases made through this Website. The conditions of use of any discount voucher or promotion code will be determined at the time of their issuing and will clearly indicate their expiry date. Furthermore, the Free Shipping Service applies depending on the promotional activity and it does not apply to every case. In addition, we will run special offers, valid only when used individually. It will not be possible to use these offers combined with another offer, Discount Voucher or Promotion Code. We also reserve the right to withdraw an offer, discount voucher, promotion code at any time, due to limited stock availability and any other operational reason, or replace the product on offer with a similar stock item, where appropriate.
